Zen Kloud Plus 1 TB subscription terms

Zoey Pike operates Zen Kloud. These terms apply to the 1 TB Vault plan. The 100 GiB Plus plan has its own terms.

Your subscription

The U.S. web price is US$24.99 per month. Checkout shows your currency, price, and any applicable tax before you subscribe. Your subscription renews monthly until you cancel. Use the same Zen Kloud account on your other devices to access your subscription and Vault files.

Storage and file limits

Each account gets 1 TB of private Vault storage (1 trillion bytes), with limits of 80 GiB per file and 10,000 files. Uploads require an active subscription and room within both account limits. Large files may need a current browser or app version and enough space on your device to save the download.

Manage or cancel

For a web purchase, use Manage subscription in your Vault account or the customer portal link in your RevenueCat Billing email. For an App Store purchase, use Apple’s subscription settings. Cancel before your next renewal to stop future charges. If you cancel, your 1 TB plan stays active through the end of the paid period.

Export after cancellation or downgrade

You have 30 days from the end of your 1 TB access after cancellation or downgrade to sign in to the same account and download your Vault files individually. If you have no active subscription when the window ends, downloads close. Save a copy of the files you want to keep before the deadline.

If you switch to 100 GiB Plus, you can download and remove files under that subscription. New uploads must fit within the lower plan’s storage, file count, and per-file limits. If your Vault is over the lower storage or file count limit, remove files to make room before adding more.

We send advance notice to the email address on your account before removing files because of cancellation or downgrade. Cleanup may happen after the export window and the date in your notice. After a downgrade, any cleanup is limited to bringing the account within the new plan’s storage and file count limits.

Help and refunds

Contact support@zoeypike.dev for help or to request a refund for a web purchase. We review web refund requests individually, subject to your rights under applicable law. For an App Store purchase, request a refund from Apple. A refund or payment reversal can end access immediately.

See the privacy notice for how Zen Kloud handles your account, file, and billing data.